Privacy & Cookie statement


Privacy & Cookie statement

Privacy Policy

Various details of you are provided by us for different purposes
processed, as described below.

Place an order as a guest

In our webshop you can create an order without creating an account
place. To be able to send your order and to discuss this with you
to communicate, we have your name, address, possibly
address details for a different delivery address, e-mail address and
phone number.

Customer account

You can choose to create a customer account with us when placing
your order. By filling in all data, you save time
a next purchase, because all your data is already stored in your
account. This also keeps track of your order history, so that you
always see what you have bought.

Creating your account is a clear process and after registration
you will automatically receive a login code. After it for the first time
log in to your account, you can change the login code, so that you are alone
have access to this account. If you still have the login code
forgotten, an email to us for a new code is sufficient
to receive.

The customer account can be canceled at any time by sending a
email info @ thewhiskyspecialist.nl,
after which the account will be removed within 24 hours.

Age control

TWS only supplies alcoholic beverages to persons over the 18
year.
By placing an order, the buyer confirms that
it has at least this age and that the ordered items are not
are intended for resale or use by persons under the
18 year.

Processing & Delivering your orders

If necessary, we use the information you provide to you per
e-mail or telephone about your order. The shipment
takes place via the courier services of DPD and the data
are digitally connected to us via a secure internet connection
their passed on. Labels for the outer packaging are provided by us
printed out. After shipping we will send you an email via the webshop
message with a track & trace number, so that the route of yourself
your package through the DPS site can follow and even if necessary
modify or change your delivery details.

ICT

All our webshop information runs via a secure / encrypted HTTPS
connection and our computer system is up-to-date
security system including Firewall. The data is via the
webshop stored on an external server in the Netherlands
placed and provided with adequate protection. For our
protection will be log files every time you visit our webshop
stored which consist of:

IP address, time and date of access, customer request server,
HTTP response code, amount of data transferred and information about
the browser and the operating system that is used.

Questions & Complaints

These can always be sent via an email info @ thewhiskyspecialist
be passed on and will be sent by e-mail within a maximum of 24 hours
be answered.

All information provided is exclusively used by us for it
purpose for which they have been given by you and are exclusively by us
passed on to third parties if this is for the execution of your
ordering is necessary. We will receive the by us
data never voluntarily passed on or sold to third parties,
unless we are legally obliged to do so. All
service providers with whom we cooperate, such as banks,
transporters, webshop hosts, etc are bound to privacy
conditions and Dutch laws and regulations.

Cookies

What is a cookie?

We make use of cookies on this website. A cookie is one
simple small file that with pages from this website [and / or
Flash applications] is sent along and by your browser on your hard
write your computer. The stored therein
information can be returned to our servers on a subsequent visit
be sent back.

Use of permanent cookies
With the help of a permanent cookie we can recognize you at a new visit on our website.

De website can therefore be specially tailored to your preferences. Also

when you have given permission for the placing of cookies
we can remember this by means of a cookie. This means you do not have to
not always repeating your preferences so you save time and
a more pleasant use of our website. Permanent cookies
you can delete via the settings of your browser. "

Use of session cookies
With the help of a session cookie we can
see which parts of the website you have viewed with this visit.
We can therefore adjust our service as much as possible to it
surfing behavior of our visitors. These cookies are automatic
removed as soon as you close your web browser. "

Google Analytics
A cookie is placed from our website via our website
US company Google, as part of the "Analytics" service.
We use this service to keep track and get reports
about how visitors use the website. Google can provide this information
to third parties if Google becomes legally required to do so
required, or to the extent that third parties provide the information on behalf of Google
process. We have no influence on this. We do not have Google
allowed to use the obtained analytics information for others
Google services.

The information that Google collects is anonymised as much as possible. Your
IP address is emphatically not given. The information becomes
transferred to and stored by Google on servers in the
United States. Google states to adhere to the Privacy Shield
principles and is affiliated with the Privacy Shield program of the
US Department of Commerce. This means that there is
an appropriate level of protection for the processing of any
personal data."

There are buttons on our website to enable web pages
promote ("like") or share on social networks such as
eg Facebook and Instagram.
These buttons work through pieces of code from Facebook
respectively Instagram
themselves. Cookies use this code
placed. We have no influence on that. Read the
privacy statement from Facebook or from Instagram
(which can change regularly) to read what they do with your
(personal) data that they process via these cookies.

The information they collect is anonymised as much as possible.
The information is transferred to and through Instagram, Facebook,
Google + and LinkedIn are stored on servers in the United States.
LinkedIn, Facebook and Google + adhere to the Privacy
Shield principles and are affiliated with the Privacy Shield program
from the US Department of Commerce. This means that there is talk
is of an appropriate level of protection for processing
any personal data.

Right to inspect and correct or delete your data
U have the right to ask for inspection and correction or removal
your data. See our contact page for this.

To prevent abuse we can u ask for it u adequately identify.

When it comes to inspecting personal data linked to a cookie, that ist
u send a copy of the cookie in question. U
you can find it in the settings of
uw browser.

Switching cookies on and off and deleting them
More information about switching on and off and removing
cookies can be found in the instructions and / or with the help of the
Help function of your browser.

Further questions etc

These can always be sent via an email info @ thewhiskyspecialist
be passed on and will be sent by e-mail within a maximum of 24 hours
be answered.

If you have comments, suggestions or problems with the above statements, please let us know by sending an e-mail to info @ thewhiskyspecialist.nl.